When you enroll with Zelle® through the Velo by East West Bank® Mobile App or Online Banking, your name, the name of your bank, and the email address or U.S. mobile number you enrolled is shared with Zelle® (no sensitive account details are shared – those stay with East West Bank). When someone sends money to your enrolled email address or U.S. mobile number, Zelle® looks up the email address or mobile number in its “directory” and notifies East West Bank of the incoming payment. East West Bank then directs the payment into your East West Bank account, all while keeping your sensitive account details private.
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