Mobile Banking

  1. Go to Red Envelope

    Tap "Transfer & Pay" on the bottom navigation bar, then select "Red Envelope".

  2. Select a recipient account

    Create a new East West Bank recipient by entering their mobile phone number, email address or East West Bank account number; or select an existing recipient.

  3. Customize your Red Envelope

    Select a Red Envelope design, then enter a transfer amount and add a personalized message.

  4. Review the Red Envelope

    Verify the transfer information, then swipe to initiate your Red Envelope transfer.

    Note: When using our internal "Transfers" feature, you can also send a Red Envelope by checking the "Send as a Red Envelope" box on the transfer details screen.

     

  1. Open Red Envelope

    You must be special – you got a Red Envelope! Simply tap the in-app notification to open.

  2. View All Red Envelopes Received

    To view all of the Red Envelopes you have received, simply tap "Transfer & Pay" and select "Red Envelope", then tap the "Inbox".

Online Banking

  1. Go to Red Envelope

    Click “Transfer & Pay”, then select “Red Envelope”.

  2. Select a recipient account

    Create a new East West Bank recipient by entering their mobile phone number, email address or East West Bank account number; or select an existing recipient.

  3. Customize your Red Envelope

    Select a Red Envelope design, then enter a transfer amount and add a personalized message.

  4. Review the Red Envelope

    Verify the transfer information, then click to initiate your Red Envelope transfer.

    Note: When using our internal "Transfers" feature, you can also send a Red Envelope by checking the "Send as a Red Envelope" box on the transfer details screen.

     

  1. Open Red Envelope

    You must be special – you got a Red Envelope! Simply tap the notification to open.

  2. View All Red Envelopes Received

    To view all of the Red Envelopes you have received, simply click "Transfer & Pay" and select "Red Envelope", then click the "Inbox".

DISCLOSURE

East West Bank does not charge for Mobile Banking. However, your mobile service provider may charge for sending and receiving text messages on your phone. Check with your service provider for details on specific fees and data charges that may apply.

For service and account eligibility requirements, refer to the “Transfer Services” section of the Bank’s Online Banking Agreement.