Live chat

IN THE APP

After login, go to Help Center & select Chat

OR THROUGH ONLINE BANKING

After login, click the chat option on the bottom right-hand corner of the page


Call us

USA

English, Mandarin, Cantonese and Spanish support

+1 833.468.8356 (U.S.)

U.S. TIME (PT)

Monday - Friday: 6:00AM - 7:00PM

Saturday: 9:00AM - 5:00PM

CHN

Mandarin and English support

+86 400.080.5290 (China)

CHINA TIME (BEIJING)

Monday: 10:00AM - 6:00PM, 9:00PM - 12:00AM

Tuesday - Friday: 12:00AM - 6:00PM, 9:00PM - 12:00AM

Saturday: 12:00AM - 10:00AM


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