Live chat
IN THE APP
After login, go to Help Center & select Chat
OR THROUGH ONLINE BANKING
After login, click the chat option on the bottom right-hand corner of the page
Call us
USA
English, Mandarin, Cantonese and Spanish support
+1 833.468.8356 (U.S.)
U.S. TIME (PT)
Monday - Friday: 6:00AM - 7:00PM
Saturday: 9:00AM - 5:00PM
CHN
Mandarin and English support
+86 400.080.5290 (China)
CHINA TIME (BEIJING)
Monday: 10:00AM - 6:00PM, 9:00PM - 12:00AM
Tuesday - Friday: 12:00AM - 6:00PM, 9:00PM - 12:00AM
Saturday: 12:00AM - 10:00AM
